- Introduction
IMPROVED CLIMB, S.L., is a company legally constituted in accordance with Spanish law, with registered office at C/Agustín Cabrera, 19, 38205, San Cristóbal de La Laguna (Santa Cruz de Tenerife) and C.I.F. number B76705532, (hereinafter “IMPROVED CLIMB”)
Access to the EQC Portal web page is controlled by an electronic permission that is activated by entering a username and password.
By accessing the EQC Portal and paying the subscription fee, you agree to comply with the terms and conditions of this license.
In consideration, thereof, Improved Climb grants you a license to access and use the EQC Portal information in accordance with the following terms and conditions.
- Licensing
2.1 By accessing the EQC Portal database and paying the subscription fee, you agree to comply with the terms and conditions of this license. In return, Improved Climb grants you a license to access and use the EQC Portal information in accordance with the following terms and condition.
2.2 You will obtain a username and password that you will not disclose to third parties or use for purposes other than those authorized in this license agreement. You agree to hold harmless and indemnify Improved Climb against possible losses, claims, damages, or costs incurred by Improved Climb or third parties as a result of the breach of this obligation attributable to you. You will immediately notify Improved Climb in writing of any circumstance that compromises the security of the password.
2.3 You are the only one who is authorized to use the username and password provided by Improved Climb in accordance with section 2.2, and therefore undertake not to reveal or allow the disclosure to third parties of that username or password.
2.4 You may not use, copy, download, rent, assign, lease financially, sell, distribute, transmit or otherwise transfer information from the EQC Portal or make copies, modifications, translations or adaptations of that information unless expressly authorized by this license or the law in force. You may not “sneak in” or otherwise access the EQC Portal information, either manually or automatically, to reproduce any part of the EQC Poral information by any means. You may not compile or reverse engineer or disassemble or create derivative works of all or part of the information on EQC Portal.
2.5 You consent to Improved Climb observing your use of the subscription area online, for example, to ensure compliance with this article 2 or to compile statistics on the use of the EQC Portal website. In the event that Improved Climb reasonably proves that you are accessing the subscription area or using it in a manner not contemplated in this license, Improved Climb may suspend or cancel with immediate effect your access to the subscription area without obligation to reimburse you for any part of the fee.
2.6 You agree that, by using the subscription area, you may choose to upload to the subscription area, for your convenient consultation, certain information related to you (for example, data about your physical location, names of your employees with access to the subscription area, etc.). This information will always remain your property and you can choose to remove it from the subscription area at any time. By uploading the aforementioned information to the subscription area, you give Improved Climb your authorization to store a copy. Improved Climb will comply with all current regulations regarding the treatment of said information and in any case will guarantee its confidentiality.
2.7 You must comply with all applicable laws and regulations in force from time to time in the place from which you access the Improved Climb information and the subscription area, and you must not use (or allow the use of) the Portal EQC information in connection with any illegal activity.
- Duration
3.1 Unless terminated by Improved Climb, this License agreement will enter into force on the date Improved Climb accepts its registration in the EQC Portal and will remain in force during the subscription period.
3.2 The Subscription has an initial monthly or annual duration, depending on the hiring carried out and is extended automatically for periods of identical duration to the initial duration, except that the subscription cancellation proceeds in accordance with the provisions below.
Notwithstanding the foregoing, this Contract may be terminated in accordance with the following sections:
Cancellation of the Subscription at the request of the Subscriber. The Subscriber may unsubscribe from the Subscription by means of a written communication to the email info@improvedclimb.com with at least fifteen (15) calendar days prior to the expiration date of the initial duration or extension in progress.
Unsubscription by Improved Climb. Without generating the right to reimbursement, claim or any compensation in favour of the Subscriber, the Subscriber will be unsubscribed from the Subscription, automatically, in the event that you fail to comply with any of the terms established in this Agreement (eg, non-payment of the Subscription fee, falsification of the personal data provided during registration as a Subscriber, etc.).
- Warranties and disclaimer
4.1 The information collected in the EQC Portal has been compiled by Improved Climb from the information published daily on official sources. Notwithstanding the foregoing, Improved Climb does not guarantee that the information provided is complete or accurate and, to the extent permitted by law, declines all responsibility derived from the inaccuracy or lack of integrity of that information.
4.2 Improved Climb will use reasonable efforts to keep your website free from computer viruses, Trojans, or malicious code, but it is your responsibility to install appropriate antivirus software that you keep up to date. Improved Climb declines all responsibility in case of infection by computer viruses or other malicious code.
4.3 Improved Climb will use reasonable efforts to keep its website available. In exceptional cases, the number of users accessing it may slow down its operation, and on other occasions it may be temporarily unavailable for maintenance or repair operations. Although Improved Climb will do its best to warn users of scheduled maintenance outages, it cannot always guarantee the availability of its website. Improved Climb declines all responsibility, to the extent permitted by law, derived from the inability of users to access Improved Climb information or from the slowness of the Improved Climb website.
4.4 You hereby undertake to indemnify and hold Improved Climb harmless against obligations, costs (including attorney’s fees), damages, losses, legal actions, claims, or other procedures derived, directly or indirectly, from unauthorized use by part of you (or third parties to whom you have granted access to Improved Climb information) of the information or the EQC Portal website, whether or not you comply with the terms stipulated in this license agreement. You will provide Improved Climb with any evidence or information that you have or reasonably control that Improved Climb has requested of you in connection with your use of Improved Climb information in the event that Improved Climb is subjected to any lawsuit, claim or complaint regarding your use of Improved Climb information.
- Protection of the information of the EQC Portal
5.1 Improved Climb are the sole and exclusive owners of the intellectual property rights over the information on the EQC Portal. The rights that you enjoy regarding the information on the EQC Portal are limited to those expressly granted by this license agreement and the registration form. Improved Climb reserves any other rights.
- General provisions
6.1. You may not transfer, assign, sublicense or otherwise dispose of part or all of this license agreement or the rights or obligations derived from it without the express written consent of Improved Climb.
6.2. Improved Climb may terminate the license agreement with immediate effect and without notice if you breach its terms and conditions. Upon termination of the license agreement, whatever the cause, all the rights that you enjoy by virtue of it will be extinguished.
6.3. You consent to Improved Climb for the storage of your payment information to facilitate the collection of future subscription fees.
6.4 Improved Climb will comply with all data protection provisions when storing and processing personal data.
6.5 Improved Climb may periodically update the conditions of this license agreement by written notice addressed to you.
6.6 If any provision of this license agreement is considered null or unenforceable, the remaining provisions will maintain full validity and effect.
6.7. Nothing in this license agreement shall be construed as constituting a partnership between the parties, nor shall it make either party an agent of the other party
- Cookies
7.1 This Website uses “cookies” (files that are downloaded in the computer / smartphone / tablet of the user when accessing certain web pages to store and retrieve information about the navigation that is carried out from said team). All the information about cookies used on this Website is available at the following link: https://portal.easaqualitycompliance.com/cookies/
- Price and payment methods
8.1 Subscription Price: Each Subscription has a different price. You can always check the current prices: https://portal.easaqualitycompliance.com/
8.2 Payment methods: the purchase of the Subscription will be made credit or debit card.
- Communications
9.1 The Subscriber accepts that communications related to the execution and control of the fulfilment of this Contract are made to any of the means of contact provided in the registration process.
- Data Protection
10.1 Improved Climb undertakes to maintain the duty of secrecy regarding the personal data to which it has had access by virtue of the provision of services established in this contract. The duty of confidentiality will subsist even after the end of the provision of services, as well as, where appropriate, after the end of this contract for any reason.
10.2 IMPROVED CLIMB assumes the obligation to inform and train its work staff and collaborators authorized to process personal data of the obligations derived from this contract and will sign a confidentiality commitment with them to guarantee that they commit, expressly and in writing, to respect confidentiality and to comply with the corresponding security measures in attention to the type of data handled. They are specifically obliged not to disclose for their own use or that of third parties the personal data or confidential information known in the exercise of their functions, IMPROVED CLIMB responding to the treatment of the data carried out by its employees and collaborators.
10.3 IMPROVED CLIMB must keep at the customer’s disposal the documentation proving compliance with the obligation established in the previous paragraph.
10.4 Confidential information shall be deemed to be information which is susceptible to disclosure by word, writing or any other means or medium, tangible or intangible, now known or hereafter invented, whether exchanged because of this contractual relationship or which one party designates or designates as confidential to the other part.
10.5 IMPROVED CLIMB must adopt the appropriate measures to guarantee that the people in your organization who have access to personal data can report on the procedure to be followed by the affected person to exercise their rights.
10.6 Considering the reserved nature of the data, documents and information to which it has access, IMPROVED CLIMB, undertakes that said data remain secret, treating them with the utmost confidentiality, and declares that it has implemented the corresponding security measures in its information system. in attention to the type of data handled and in accordance with the provisions of the current Data Protection regulations.
10.7 IMPROVED CLIMB must prepare an activity registration document, identifying the treatments and the person responsible for them and incorporating the security measures to be implemented in relation to said treatments and the period of validity of the order.
10.8 In any case, the security measures established in EU Regulation 2016/679 and in Royal Decree 3/2010 National Security Scheme must be implemented, as well as the mechanisms for:
• Guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.
• Restore the availability and access to personal data quickly, in the event of a physical or technical incident.
• Verify, evaluate, and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
• Pseudonymize and encrypt personal data, if applicable.